Tenant Information


renting a home...


For most of us, home is more than just a bed and a roof that keeps the rain off our head. Home is where we can enter a comfortable state of mind, relax into our favourite chair and forget about anything that happens outside the front door for a while.

When you rent a home in NSW and become a 'renter' or a 'tenant', knowing your rights and responsibilities will help you avoid or resolve differences you may have with your landlord, real estate agent, house-mates or neighbours.

The Office of Fair Trading manages the laws that govern your rights and responsibilities as a renter and can give you information to help you understand what these laws mean for you.

It is illegal in NSW for landlords and real estate agents to discriminate on the basis of race, sex, marital status, disability, age and sexuality. If you think you have been discriminated against when looking to rent a residential property, contact Fair Trading, a Tenants Advice and Advocacy Service or the Anti-Discrimination Board.

Click on the link below for more information and where the rights and responsibilities of tenants under the four main NSW tenancy laws are explained. Find out about what you need to know before you move in, the costs of renting, how to get repairs done and what to do if you have a problem.


Click here to go to the Office of Fair Trading website for more information

Extracts from: “© State of New South Wales through the Office of Fair Trading“

Download The-tenancy-handbook.pdf

Download claim-refund-bond.pdf